Perimeter Office Products is glad to offer a hassle-free return policy. Items must be returned within 30 days of the purchase date in their unopened, original packaging in new condition. Defective or damaged items must also be returned within the 30 day period in their original packaging. Food, beverage, first aid, and special order items are non-returnable. To return an item, please call our Customer Care team at 800-923-5780 and we will be happy to assist you!